Payment & Delivery

Payment Information

At checkout, various payment methods are provided to complete your transaction.  

PayPal: 

Please use PayPal to complete your payment with a Visa or MasterCard.  You can pay with Visa or MasterCard through PayPal as a guest.  A PayPal account is not required to complete payment.

Payment by Bank/Wire Transfer:
Customers can select Bank or Wire Transfer as the payment option. We will email a Proforma Invoice, which includes our bank information, the merchandise total, shipping charge, and wire transfer fee (USD35.00) after you place your order.
We will reserve your order's stock for 7 days while awaiting funds.  Production starts immediately upon receipt of proof of bank/wire transfer.
No payments received after 20 business days will result in order cancelation.

Delivery and Shipping Information

We ship items out as soon as possible; the processing time generally takes 2-3 business days. We perform calibration process before shipping out. This is to ensure the calibration certificate will show latest date.

We ship globally by Courier (DHL/FedEx/UPS) Express services, because our products contain batteries, and we are certified by DHL/FedEx/UPS to transport them by air. The shipping cost will be calculated based on the weight and destination. The shipping charge of your order will be displayed after you complete and submit the delivery address at check out. 

Please note that the delivery transit time may vary according to the country. 

For domestic orders (within Thailand), we offer free shipping.

If you need to re-ship by airplane, please contact us for MSDS documents.

If you have any questions about the shipping arrangement or need any help, please send an email to sales@nextechglobal.co.th

Tracking Order

Tracking is available on all orders.  As soon as your order ships, we'll send you a confirmation email that includes a tracking number.

Duties and taxes

Customs duties and taxes are not included in the price of the item or the delivery cost.  Your order may be subject to taxes, customs duties, and fees levied by the destination country (Import Fees).

The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.

Different countries may have different tax policies regarding specific products.  Please check with your local customs authority.

Non-stock Items

If you are interested in the products that are not available for sale, please email us at sales@nextchglobal.co.th.   We will inform you when the products are ready for ordering online.

Returns and Refunds

We do not offer returns, exchanges, or refunds if you change your mind.

Warranty

Limited warranty of 1 year for any defect in workmanship. The warranty covers service, spare parts, and re-calibration.

Remarks

We provide support after sales. If you encounter any issues with the products, please contact us at info@nextechglobal.co.th.

If you have any questions that aren't covered or if you would like to discuss anything in further detail, please don't hesitate to send us an e-mail.