Payment & Delivery
At checkout you will be provided with various payment methods to complete your transaction. Two options are available for quick and secure payment processing. To complete payment with Visa or MasterCard please use PayPal.
* You can pay with Visa or Mastercard through PayPal as a guest! A PayPal account is not required to complete payment.
Delivery and Shipping Information
We ship items out as soon as possible; the processing time generally take 2-3 business days. We perform calibration process before shipping out. This is to ensure the calibration certificate will show latest date.
We ship globally by Courier (DHL/FedEx/UPS) Express services, because our products contain batteries, and we are certified by DHL/FedEx/UPS to transport them by air. The shipping cost will be calculated based on the weight and destination. The shipping charge of your order will be displayed after you complete and submit the delivery address at check out.
Please note that the delivery transit time may vary according to the country.
For domestic orders (within Thailand), we offer free shipping.
If you need to re-ship by airplane, please contact us for MSDS documents.
If you have any question about the shipping arrangement or need any help, please send an email to email@example.com
Tracking is available on all orders. As soon as your order ships, we'll send you a confirmation email that includes a tracking number.
Duties and taxes
Customs duties and taxes are not included in the price of the item or in the delivery cost. Your order may be subject to taxes, customs duties and fees levied by the destination country (Import Fees).
The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
Different countries may have different tax policies regarding specific products. Please check with your local customs authority.
If you are interested in the products that are not available for sales, please email us at firstname.lastname@example.org. We will inform you when the products are ready for the order online.
Returns and Refunds
We do not offer returns, exchanges or refunds in the event that you change your mind.
Limited warranty of 1 year for any defect on workmanship. The warranty cover for service, spare parts and re-calibration
We provide support after sales. If you encounter any issue with the products, please contact us at email@example.com
If you have any questions that aren't covered or if you would like to discuss anything in further detail, please don't hesitate to send us an e-mail.